𝐓𝐎𝐏 𝐑𝐀𝐓𝐄𝐃 freelancer on Upwork ⭐️
💯 15 minutes of response time with 100% Client Satisfaction!
✅ A sharp vigilance to make sure that your work is well executed. Around 8000 hours worked so far.
100% jobs completed with ⭐️⭐️⭐️⭐️⭐️Ratings

Satisfaction with Quality of work within the Deadline is Guaranteed.

Hello and welcome to my Upwork. My name is Shaheryar and I am a customer support and ecommerce expert based in Bursa, Turkey with 13 years of experience in this field. I have worked with several clients in various industries including fashion, beauty, electronics, and more.

My expertise lies in providing exceptional customer service, ensuring customer satisfaction and loyalty, and improving the overall customer experience. Additionally, I am highly skilled in handling complex issues and finding solutions that benefit both the customer and the company.

As an ecommerce expert, I have experience working with multiple online platforms such as Shopify, Magento, WooCommerce, and BigCommerce. I am knowledgeable in product listing optimization, inventory management, SEO, and digital marketing strategies.

👩‍💻𝐒𝐤𝐢𝐥𝐥𝐬 & 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞:
🌟Virtual Assistance
🌟Administrative Support
🌟Customer Support
🌟Shopify & WordPress
🌟Product Listing / Product Data Entry
🌟Amazon Vendor Support Services
🌟G-suite (Google Docs, Google Sheets, etc.)
🌟Microsoft Office (Word, Excel/ CSV files, Outlook, etc.)
🌟Adobe Photoshop

💻𝐌𝐲 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐀𝐫𝐞𝐚:

👉𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐜𝐞:
✅Admin Work
✅Ecommerce Store Management
✅Proofreading
✅Market Research

👉𝐃𝐚𝐭𝐚 𝐄𝐧𝐭𝐫𝐲:
✅Data Entry from Directories
✅Organizing/Gathering Data from Web page to Excel, Word, etc.
✅PDF Conversion (PDF to Excel/Word Specialist)
✅Scanned Pages to Editable Document
✅Fast Typing (70 W.P.M.)
✅Data Cleansing
✅MS Excel, Word, Spreadsheets, Docs.

👉𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐟𝐨𝐫 𝐄-𝐂𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐒𝐭𝐨𝐫𝐞𝐬:
✅Product Research & Uploading (Shopify, WordPress, Walmart, Etsy, eBay, WooCommerce, etc.)
✅Inventory Management
✅Order Fulfillment (Shopify, Oberlo, AliExpress)
✅Follow up with Shipping partners for fulfillment and Delivery of orders
✅Customer Support (Gmail, Zendesk, Freshdesk, Gorgias)
✅Dispute Specialist (Shopify, eBay, Walmart, Amazon, etc.)
✅Social Media Management & Moderation (Facebook, Instagram, etc.)

👉Web Development:
Shopify/WordPress Fixes
✅Web Design (PSD / Photoshop)
✅PSD to WordPress Development
✅Website Redesign and Development
✅WordPress Theme Setup and Customize
✅WooCommerce Setup and Customize
✅Elementor / Visual Composer / Corner Stone / Other Page Builders
✅Custom WordPress Theme Development
✅Custom WordPress Plugin Development
✅HTML, CSS Customization / Layout Fixes
✅Genesis Framework

𝐂𝐋𝐈𝐄𝐍𝐓𝐒' 𝐒𝐀𝐓𝐈𝐒𝐅𝐀𝐂𝐓𝐈𝐎𝐍
My clients' satisfaction reflects the kind of freelancer I am. So, I aim to deliver quality results with minimal to no supervision. Please read the reviews from my previous clients where they speak about my professionalism, quality, and work ethic - I’m confident you will find me outstanding among the crowd.
If you have any questions or would like to discuss this further, please do not hesitate to contact me. Let's connect for a one-on-one interview and see how I can help grow your business.

Best Regards,
Shaheryar Shahzad
eCommerce Architect