Verifying your Google Business account is crucial for several reasons:

Enhanced Credibility: A verified Google Business account adds credibility to your business as it displays a checkmark confirming the legitimacy of your business.

Improved Search Visibility: Verified businesses are more likely to appear in local search results, increasing your online visibility to potential customers.

Access to Insights: Verification grants you access to valuable insights about how customers interact with your business listing, helping you make informed decisions to attract more customers.

Encourages Customer Trust: When customers see a verified business, they are more likely to trust the information provided, leading to increased engagement and conversions.

I have successfully verified tens of profiles, and I will be happy to share my experience and to contact Google on your behalf to find out why the profile doesn't pass the verification, as well as to provide you needed instructions on how to pass the verification successfully.